MANAGEMENT BY OBJECTIVE AND THE PERFORMANCE OF STATE OWNED TRANSPORT AGENCIES IN NIGER STATE. A STUDY OF NIGER STATE TRANSPORT AUTHORITY

ABSTRACT
This study assessed Management by Objectives and performance of
public enterprises in Niger State, focusing on the Niger State Transport
Authority (NSTA). The problem investigated revolves around the
variables of quality of personnel, provisions of operational input and
service delivery. The research questions, objectives and hypotheses were
building around these variables. Data for the study were generated from
both primary and secondary sources, utilizing questionnaire textbooks,
published and unpublished research materials as well as the internet. The
methods of data collection employed include questionnaire while data
was analyzed qualitatively and quantitatively using both descriptive and
inferential statistics. Descriptive tools used include frequency tables and
simple percentages while the chi-square statistics is the inferential statistics
tool employed. The study revealed among other things that MBO
influence the quality of personnel enhances provisions of operational
input and improves the standard of services delivered by NSTA. It was
therefore recommended that there should be training and retraining of
staff, there should be adequacy of operational inputs and MBO should be
applied in all public enterprises to improve service delivery.

Keyboards: Management by Objective, State owned Transport Agencies,
Performance.